3

Results

Date

February 26, 2020

Being on the front lines in CS can suck – let’s face it

Being on the front lines in CS can suck – let’s face it

Jenny Dempsey

Customer Service and Support roles are at the front lines of customer unhappiness

Customer Service and Support roles are at the front lines of customer unhappiness

Sara Gardinier

38: Looking Beyond the Numbers with Jenny Dempsey

38: Looking Beyond the Numbers with Jenny Dempsey

Jenny Dempsey loves a story! She woos her execs using their own 'number language'. I'd love your thoughts on this episode! Comment below, and...

26th February 2020