195: The Perfect Support Email with Leslie O’Flahavan

195: The Perfect Support Email with Leslie O’Flahavan

Leslie O’Flahavan is a get-to-the point writer and an experienced, versatile writing instructor. E-WRITE owner since 1996, Leslie has been writing content and teaching customised writing courses for Fortune 500 companies, government agencies, and non-profit organisations.

Leslie helps the most stubborn, inexperienced, or word-phobic employees at your organisation improve their writing skills, so they can do their jobs better. As a result of her work, Leslie’s clients improve their customer satisfaction ratings, reduce training cycles, improve productivity, and limit legal risk.


Leslie is a LinkedIn Learning author of six writing courses on topics including writing for social media; live chat and text; plain language; and technical writing.


We cover everything from hiring for good written communication skills, to coaching for them in our team. 


I’d love your thoughts on this episode! Comment below, and like/love/share/support if you found this inspiring, thought-provoking, or useful!

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Transcribed by https://otter.ai

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