Hannah Steiman, from Peak Support, joins me today, to talk about how we even begin to consider finding the right outsourcing partner in support, and how we overcome the fear of what might be a strange new world for many fast-growing teams out there.
Hannah is Chief Operating Officer of Peak Support, which provides exceptional customer service outsourcing to high-growth companies. Hannah oversees sales, marketing, HR, and administration for the company. Peak Support specialises in building and managing dedicated teams of customer service agents. Its clients operate in a wide variety of industries, including SaaS, eCommerce, social media, transportation, financial services, business services, and more.
The good folks over at Peak Support have created an ebook on outsourcing for Support teams. Go take a look!
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