234: Fireside with Valentina Thoerner

234: Fireside with Valentina Thoerner

Empress Val has led Product, and led Support. How should these teams work together? We talk about Product accessing Support data, and meander around tagging, customer verbatim and all other related things.


I’d love your thoughts on this episode! Comment below, and like/love/share/support if you found this inspiring, thought-provoking, or useful!

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Transcribed by https://otter.ai

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