241: Fireside with Andrew Ou

241: Fireside with Andrew Ou

Andrew Ou is a UX Strategist/Designer and joins me to discuss the role UX plays in CX, and specifically in Customer Support. He also has a free guide for listeners, giving you 5 ways UX can help SaaS companies can increase revenue and profitability, which is something we all want to know!


I’d love your thoughts on this episode! Comment below, and like/love/share/support if you found this inspiring, thought-provoking, or useful!

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Transcribed by https://otter.ai

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