243: Fireside with Vaishali Dialani

243: Fireside with Vaishali Dialani

Vaishali Dialani is Head of Customer Experience at NOW Money, a fintech company with a unique customer base and on a mission to ensure everyone has instant access to financial services they can, and want, to use – no matter who they are, where they are from, or how much they earn.


Vaishali and I talk about the specific challenges in supporting these customers, and the most important commodity: trust.


I’d love your thoughts on this episode! Comment below, and like/love/share/support if you found this inspiring, thought-provoking, or useful!

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Transcribed by https://otter.ai

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