recommend someone
CSL grows through people who vouch for each other. If you know a support or CX leader who would add to the community, here is a note you can send. Make it yours: the specific reason you found CSL useful is the part that works.
Hi [name] - I'm part of Customer Support Leaders, a private community for people who lead customer support and CX teams. It's small, practitioner-only, with no vendor pitches, and I've found it useful for [one specific thing, e.g. getting a straight answer on a hard escalation problem]. I thought of you. You can apply at customersupportleaders.com/join - put my name in the "Who referred you?" box. Applications are read by a person, the first month is free, and we each get a free month when you start paying.
How the free month works
When the person you recommend makes their first payment, you each get one free month as a credit on your next invoice. It does not stack, so if you already have an unused credit you will not get another until it is used. Founding members have free seats, so there is nothing to credit there. Every application is still read by Charlotte or Alec, and being referred does not guarantee a place.