Hilary Dudek leads a support team in central Europe, and provides support in 20 languages! Here she talks about how she figures out each...

Ulrike Pitzschke talks here in a conversation recorded a few months ago, before self-care and mental health was given greater prominence in all our...

Ulrike Pitzschke is trying to find new hires with exactly the right skill set, which is important to her team structure, but also makes...